UBP Team

Universal Blower Pac’s team includes engineers, service and production managers with years of experience in manufactured blower systems. Combine this with our top-notch shop family of certified welders, degreed painters and a foreman with over a decade of experience and you have one dynamic team that delivers.

Sales Team

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I love that we have the ability to push the envelope for our clients.  I think sometimes we even stretch manufacturing to new heights for the right solution.  That’s when it gets fun.’   

– Ben Cross P.E., Representative Sales Engineer

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Andrew Placek, P.E.

Sales Manager
E: aplacek@universalblowerpac.com

Andrew is a Professional Engineer with over 10 years in the water and wastewater treatment industry, working directly with municipalities, consultant engineers, independent manufacturer’s representatives, contractors and end users to come up with diverse solutions based on industry needs. He has a Bachelor of Science in Engineering from Purdue University. Andrew specializes in efficiency optimization and new product development to constantly innovate for the marketplace and UBP customers.  He has developed numerous product solutions, including our patented EE-PAC

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Ben Cross, P.E.

Representative Sales Engineer
E: bcross@universalblowerpac.com

Ben has a combined 20 years of experience in construction, engineering design, sales and marketing and is the WTP and Industrial Sales Engineer for Universal Blower Pac.  Ben is responsible for all initial design and sizing for Water & Wastewater Treatment, Pneumatic Conveying, Biogas and Soil Vapor Extraction Blower Packages along with Controls.  Prior to joining UBP as a Sales/Applications Engineer Ben was involved with a number of engineering disciplines including Heavy Civil Construction, Road and Bridge Design, Pavement Preservation and Management, Asphalt Emulsions and Concrete Paving, as well as Storm Water Design and Sustainable Solutions. He graduated from the University of Kentucky with a B.S. in Civil Engineering and is a Professional Engineer in Indiana and Ohio.

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Jay Guio

OEM Sales Representative
E: jguio@universalblowerpac.com

Jay collaborates with OEMs for UBP nationwide. He specializes in understanding the overall system needs to help align the best quality blower solution with the OEMs specific goals and go to market proposals.   Jay goes the extra mile to provide value add reports when needed, like energy consumption analysis, to help give our customers a leg up for presenting system improvement options to the various plants and facilities they serve.   These reports, along with clear technical specs and drawings, allow UBP customers to highlight the blower, the heart of the system solution, as an additional part of their scope and helps set them apart from competitors.

Chris Schneider

Senior Estimator

For over 30 years Chris has ensured that every section of our clients’ specifications is reviewed.  When you come to UBP for quotes or specification design, you can rest assured that we won’t miss anything.  With Chris’s strict military background, decades of experience, and attention to detail, he provides proper quoting with detailed clarifications of expectations up front. This is proven by our high rate of approvability with engineers and detailed custom designs.

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Chanelle Boucher

Aftermarket Sales
E: cboucher@universalblowerpac.com

Chanelle works with our clients to ensure they are getting the right parts, lubrication, repairs and service solutions to keep them running. She additionally helps customers set up proper maintenance schedules and oversees certified parts purchase orders to help prevent failures and downtime. She carries a BA in English from the University of Michigan and an MFA from Bennington College. Her background in both communications and theatre propelled her natural passion in sales and customer relations. “Urgency is key in this industry. Making sure that we address our customers’ needs with immediacy and accuracy keeps them satisfied. I pride myself in creating personal relationships with my customers, even if it’s only a one-time interaction,” Chanelle states.

Customer Service

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“Customers tell me all the time that it’s nice to have one person to call for answers.  They know they can trust me to push to get that answer quickly too.”  

– Barb Smith, Customer Advocate and Service Facilitator

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Mike Clelland

Service Manager

With 4 years of experience in UBP service, Mike feels he has seen most of the landmines out there.  Our first step as a company is to admit we are not perfect–no one is–but how we take care of the customer and fix the problem is what sets us apart. We stand behind our warranty because we are confident in our quality.  Mike’s goal is to make UBP service the best in the industry.  Using his years of experience in service, Mike is striving to improve our service in our response time, solutions, and reporting back internally to keep problems from happening again.  He is expanding our capabilities to provide more service options for our clients from start-up to quarterly maintenance–straight from our factory or our expanding network of certified service representatives.

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Barb Smith

Customer Advocate and Service Facilitator
E: bsmith@universalblowerpac.com

Barb has been with Universal Blower Pac for over 20 years and has been a part of customer facilitation for blower systems manufacturing since the beginning.  As we push to constantly improve our UBPcare strategy, we wanted to make sure our customers felt like that had a real insider completely dedicated to getting the information and answers they needed quickly and without hassle, and Barb’s full-time role as the Customer Advocate became a dedicated position.  Her detailed knowledge of UBP and customer service assist customers from the time the order is placed, ships out the door and is ready for start-up.  Barb works vigorously to provide bullet-proof ship dates that are mutually acceptable to both the client and UBP.  She is your one call person to help facilitate getting you the information you need when you need it. 

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Jim Fisher

Technical Service Support Specialist

Jim joined UBP in 2014 and spends most of his time here in the shop, working in repair, but can also be found in the field on occasion for on-site repairs.  He maintains the extensive inventory of blowers and other parts for the shop is the go-to-guy for troubleshooting expertise.  Jim is also Gardner Denver Certified and authorized for repair.  He holds an associate degree in automotive technology from Lincoln Tech and studied Business at IUPUI.  As an ASE certified Master Auto Technician, his prior experience included owning and running both a tow and recovery service as well as a supply center for rebuildable automotive components for automotive remanufacturing.   Jim is naturally a great problem solver and has a very high mechanical aptitude which enables him to pin-point failures quickly and communicate solutions effectively to engineers and field service.

Production

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“There is a real family environment in the shop. We just enjoy working together and take pride in the every product we produce.”  

– Josh Bailey, Production Manager

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Josh Bailey

Production Manager

Josh has been an integral part of UBP production since 2002. Through the years, his role in manufacturing has guided improved processes to increase productivity, on-time delivery, and internal protocol to help provide consistent high-quality products for our clients. Josh began in UBP assembly as a certified welder and grew his skills to work on numerous details from start to finish, which helped develop his servant leadership style amongst the shop team. Josh says, “There is a real family environment in the shop. We just enjoy working together and take pride in the every product we produce.” When not in the shop, you can find him out hunting and fishing or working on property maintenance for his relative’s rental investments.

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Jason Pope

Shop Foreman

Jason has over 20 years of experience in construction and manufacturing with major corporations across the country (even Alaska!). He carries both a Class B Pipefitter Certification and a Painting and Sandblasting Certification. He began with UBP in 2008 as an industrial painter and continued exercising his various skills in assembly processes by contributing to every day problem solving and overall coordination with the entire shop team. “I feel we all work hard here to accomplish our goals, and we have fun doing it,” says Pope. Jason grew up in Surfside Beach, TX and is a self-proclaimed ‘beach baby.’ His athletic skills in both baseball and soccer translated to his love for always being active in manufacturing. He still seeks out fun on the water when possible and enjoys being outdoors with his wife and two children.

Engineering

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“At UBP our Engineering team has developed standard products considered among the benchmarks for the industry. We also excel in custom solutions to meet a client’s specific needs. The ability to do both makes us unique in the industry, and drives our Engineers to new and innovate designs.”  

– Andy Frey, Engineer Manager

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Andy Frey

Engineer Manager

Andy has a Master’s of Science in Mechanical Engineering from Purdue University. With over 10 years of experience at UBP, his knowledge of design and manufacturing is evident in his management of the engineers as they provide detailed, concise, and approvable submittals to our clients. During his tenure he has led the development of the 3C-PAC product, EE-PAC, and our standard ATTENU-PAC designs. As a former quality engineer, he understands the importance of a quality product. He combines his experience and knowledge to help his team grow in new ways and achieve improved quality and innovation for our customers year after year.

Executive

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“I feel the team is aligned in our goal to constantly innovate to offer products that people want to buy. It’s a pleasure working with bright, driven people, and I am motivated just by working in the same building with them every day.”  

– Andrew Placek, P.E., Sales Manager

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Ray Fiechter

Chairman/Founder/Owner

While working for a large blower manufacturer as a regional sales manager, Ray became tired of telling clients he couldn’t provide the design they wanted because it was not part of the standard blower package offering.  With a Bachelor of Science in Mechanical Engineering from Purdue University, he knew he could innovate typical standard offerings by providing custom options to help clients achieve the best blower system design based on their specific needs.  With a goal to help clients optimize performance at an affordable cost, he started UBP in his basement in 1979 and immediately became an industry leader in manufactured blower solutions.  Years later, UBP has grown into a global company providing over 5,000 blower system installations to a variety of industries across the globe. 

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Natalie Menke

President
E: nmenke@universalblowerpac.com

After graduating with a degree in mechanical engineering, Natalie started her career as a consultant engineer before coming to UBP nearly 15 years ago.  She understands the needs of engineers when designing blowers systems around the client.  From administration to engineer to sales and sales manager, she has over 20 years of experience at UBP. Her vision as president is to use this variety of experience to align the company with providing a consistent high-quality platform from every department, evident not only in your equipment but also in your entire interaction with UBP from sales to service.

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Andy Frey

Engineer Manager

Andy has a Master’s of Science in Mechanical Engineering from Purdue University. With over 10 years of experience at UBP, his knowledge of design and manufacturing is evident in his management of the engineers as they provide detailed, concise, and approvable submittals to our clients. During his tenure he has led the development of the 3C-PAC product, EE-PAC, and our standard ATTENU-PAC designs. As a former quality engineer, he understands the importance of a quality product. He combines his experience and knowledge to help his team grow in new ways and achieve improved quality and innovation for our customers year after year.

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Andrew Placek, P.E.

Sales Manager
E: aplacek@universalblowerpac.com

Andrew is a Professional Engineer with over 10 years in the water and wastewater treatment industry, working directly with municipalities, consultant engineers, independent manufacturer’s representatives, contractors and end users to come up with diverse solutions based on industry needs. He has a Bachelor of Science in Engineering from Purdue University. Andrew specializes in efficiency optimization and new product development to constantly innovate for the marketplace and UBP customers.  He has developed numerous product solutions, including our patented EE-PAC

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Sam Guest

Controller

Samantha has served as controller of Universal Blower Pac, Inc. since she joined the team in September 2015.  She came to the company with 13 years of experience in financial reporting and auditing.  Previously she was an auditor with Crowe Horwath, LLP a top 10 ranked CPA firm. Samantha holds a bachelor’s degree in accounting from Ball State University and is currently working on her MBA at Indiana Wesleyan University. She is a member of the AICPA and Financial Executives International.